FAQ

Where is the showroom located?

Lace&Space is at Jl. Pantai Batu Mejan No. 12, Canggu, Bali. Open the showroom in Google Maps.

What are your opening hours?

Open daily, 10 AM–9 PM.

Do I need an appointment?

Walk-ins are welcome. For a private fitting, message us on WhatsApp before your visit.

Can you help me choose the right size?

Yes. Use our Size Guide, then send us your measurements or usual size on WhatsApp. We will help you choose a starting size for the specific designer and style.

Do you deliver across Indonesia?

Yes. We deliver to Jakarta, Surabaya, Bandung and other cities across Indonesia. Delivery time and cost depend on the destination.

Do you offer same-day delivery in Bali?

Yes. Same-day delivery is available in Bali. Availability, timing and cost are confirmed by our team for each order.

Is gift packaging available?

Yes. Gift packaging is available on request.

Do you offer international shipping?

Yes. Contact us before ordering and we will confirm availability, timing and cost for your destination. See our Delivery & Returns page for more information.

What is the return or exchange process?

Please contact us on WhatsApp or at care@laceandspace.com with your order details before returning any item. We will confirm whether the item is eligible under the current store policy and explain the next steps.